Welcome to the Smith HelpDesk System
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
IF YOU CANNOT LOGIN TO AVIONTE CLASSIC PLEASE MAKE SURE YOU ARE GOING TO THE FOLLOWING ADDRESS: https://smt.aviontego.com
You CAN save the downloaded connection app to your desktop to use for logins going forward.
You CAN save the downloaded connection app to your desktop to use for logins going forward.
When attempting to reset your Avionte Classic passwords please ensure the following
1. Password MUST be at least 13 characters long
2. Must include at least 1 lowercase and at least 1 uppercase letter.
3. Must include 1 symbol (!,@,#,$,%,&)
4. Must include at least 1 NUMBER.
2. Must include at least 1 lowercase and at least 1 uppercase letter.
3. Must include 1 symbol (!,@,#,$,%,&)
4. Must include at least 1 NUMBER.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.